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Sony Imaging PRO Support program now running in USA and Europe.

SonyPRO
The welcome kit image by MTRezNIN on SonyAlphaForum.

Sony US officially started the Sony PRO support program and everyone who applied got their Sony welcome kit (Application here: esupport.sony.com/info/1523/US/EN). This is the email sent by Sony:

* Only applies to REGISTERED SONY Products
Your Sony Imaging PRO Support program gives you access to the following benefits*:
Expert Support
· U.S. dedicated phone and email support
· 3 Days repair turnaround time
· Repair loaners
· Pre-purchase evaluation loaners
 
Equipment Maintenance
· 3 free cleanings and maintenance
· Pre-paid in-bound and return shipping
· 20% discount on out-of-warranty repairs

* Subject to the program terms and conditions at www.sony.com/ProServices, which may be updated from time to time.
https://esupport.sony.com/info/1523/US/EN

The Sony PRO program is now also available in Europe (Click here).

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222 Responses

  1. Why would they launch a pro support program when they de facto discontinued their pro system and are seemingly unwilling to release replacements in mirrorless?
    Sony doens’t have a pro photo system ATM
    Is this for video cameras? Probably

    Reply

    1. It is for the existing cameras. A900, a99, a77 and a7x cameras are more than suitable for professional use and used by professionals.

      Reply

      1. An iphone has also been used by a professional. The a7 cameras are cute little toys with no flash sync ports, no native radio flash options (like the 600ex-rt), 11+7 lossy raw (for high quality print outs and high quality screens, this is highly noticeable), no decent sealing against the rain and few lens options. They’re a nice little hobby niche camera but it’s somewhat insulting to call them a pro photo system

        Reply

          4. People like you need to stop taking photos like this

            https://www.flickr.com/photos/95777597@N06/11590935855/

            It’s literally just grab camera, put in aperture priority mode, point at subject, click. Perhaps if you “participated on forum for Unicorn”, the unicorn would tell you to create the image and capture it rather than simply press the shutter button. You want to brag about your work, fair enough, then expect criticism.

            A lot of it is just pointing the camera at a subject, selecting the aperture and clicking the shutter button.

            Where’s your knowledge of lighting?
            What happened to composition?
            Why are the eyes so dim in the photograph!?
            The background colours don’t go with the photograph.

            Perhaps study for five seconds about colour theory!?

            I’m surprised the unicorn didn’t tell you

          6. Yes, everyone should take a leaf out of your book “mr-wedding-pro-who-shoots-with-a-phase-back” yet cannot figure out how to get his kit serviced without pressing one for English.

          7. Ho!!! My beautiful girl…I’m so proud of that one… You have no idea what this shot remind me…. Oups it’s suppose to be an attack!?!?! Sorry!!!

          8. For the aperture mode, go in the exif next time, the answer is there, you juste have copy it.

            I’ll take advantage of your great knowledge… can you tell me how to get a better shot without PS trick?

            Where is your work, I’m curious…and if I can learn!!

          10. When is occupy with us, he is not a pain in the ass for other… I give this to humanity!

          13. What’s “loosing time” ? And why do all Sony fanbois come across as illiterate morons ?

          15. Let’s play your game…If I was that fanboy… Do I have to go on CaNikon forum to say desesperate stupidity? For the real subject… no mather wich compagny who give that kind of useless services… It’s not for pro but for your kind of real fanatic!

        3. Bob, you sound like a CaNikon. Just because Sony mirrorless is growing rapidly and DSLR’s are becoming obsolete is no reason to take out your frustration on Sony. I don’t know any pro who uses a flash sync port. My A7II and A7S have wirless flash built in. My Pocket Wizards work great. You should watch your VCR now and listen to some of your cassettes.

          Reply

          5. DSLRs aren’t going anywhere, there’s nothing to replace them so far. They aren’t an automatic upgrade from a smartphone anymore, that’s why their share has shrunk, but they’re certainly not becoming obsolete – not until there’s some kind of replacement.

          3. Another generic response; the term “nerd” sounds like something a school kid says to someone, what were you expecting?

          4. Actually, the word nerd has been in use for about 60 years. Nerds and geeks care more about the numbers. Professionals just get on with it.

          5. I wasn’t talking about the history or etymology of the word; I was talking about the demographic that use it, you illogical and ignorant clown.

            “Professionals just get on with it.”

            I do not spend all of my day photographing people. It might come as a huge surprise but I have time to look at cameras objectively, subjectively and also use them! You speak as if everything is black or white. Furthermore, this professional has the brains to bring the right tool for the job. The idiots you speak of are like hammers; all they see are nails

          6. I doubt you’re a professional photographer. Also, I love how you categorise people by their use of words. Of course, I expect that from a nerd.

            Have a great day!

          7. “I love how you categorise people by their use of words”
            “You sound more like a nerd.”

            I doubt you’re a professional anything; generic hypocrite

          1. I can. Thank you for asking.

            Medium format is a larger sensor size than full-frame.

            What is humorous?

            No it is not boasting to say you use a different camera than canon or nikon. You type as if you are from a third world country, I always find those countries interesting. Please post some photographs taken by you

      2. The a900 is not included neither is the 70-200G MkI or the only great a-mount wideangle prime the 20 f/2.8. I find that super weird. So apparantly Sony only want photphotographers with new cameras and lenses. Who knows maybe you fall out of the pro support if your camera is more than 2 years old and your lens just ran out of production.

        It’s unfortunately only for rich pro’s.

        Reply

    1. We’ve been waiting more than a year for Sony to even acknowledge shutter shock and it’s fraudulent representation of the A7 series to deliver 14 bit color.

      You may be retired by the time Sony comes through. It’s not too late young man… switch to Canon or Nikon while you still have your youth.

      You will grow old waiting for Sony to give mousefart about its customers.

      Reply

        1. If sony implemented 14bit colour, how would this lessen your experience? That’s why I don’t understand those that defend sony. They get nothing from it

          Reply

    2. It took about two months from the time I applied till they called me and said I was excepted. I applied the first day it was available.

      Reply

  3. Probably the most ridiculous product or service Sony has ever offered. No professional in their right mind would shoot with a camera that only outputs 11+7 bit color files and loses 20% of its resolution due to poor design. No established working professional would walk in to an agency or session with a ‘my first camera Fisher Price Sony’, they would be first laughed out then thrown out and asked never to return. Half the pros out there want you Sony morons to keep using Sony because they know it’s job security for them. If anything, using a Sony mirrorless will prevent you from being a professional. Low quality images (color, white balance, banding, posterization, astigmatism) are all Sony mirrorless specific issues. But if you want to go on vacation and shoot JPEGs with a 24-240 lens, has Sony got a camera system for you !

    Reply

    1. Video is a whole other story. As I’ve tested and shown, Sony mirrorless is not worthy of photography. https://sonyvnikon.wordpress.com/ I struggle to find a reason to keep the Sony gear I already wasted my money on and video seems to be the best possibility. The color is not a factor and the destruction the Sony A7 series wreaks on the best lenses in the world doesn’t matter when its video.

      Reply

      2. Wow dude! I’ve been a working pro for years with Sony gear. The A99 is a super reliable and well built DSLR with fantastic IQ and wonderful choices for high end optics!! I’ve compared all the systems(D4s, 1dx, d810, A7R, A7s etc) and Sony is on par as far as image quality is concerned. Auto Focus and burst rate are a little behind D4 and 1Dx but it has never been a problem for me. The only point I would agree with you about is the A7 series cameras, they are not pro built systems, but the IQ is great. And stop it with the 11+7 bit color crap, ABSOLUTE nonsense!
        http://www.jayhemphill.com

        Reply

        1. Great, another “photographer” that puts lens flare in the wrong place and thinks he’s a professional

          Reply

          1. No thinking about it Bob. Support my family with my photography. I don’t need to put other people down to prove it. But I will call people put for bullshit!

          2. So where is your website, Bob? After looking through Jay’s page, I’d say he does some very nice work. (KC area here Jay – Go Royals!)

          3. I think his work is low skill and shows a poor grasp of photography but that’s just my opinion. I’m a professional photographer, I think it’s laughable you expect me to show copyrighted content to a bunch of trolls that are likely going to spam the website address on god knows what sites

          6. “to spam the website address on god knows what sites”

            Isn’t that what you normally do to other people websites?

          1. Agree, I mainly pack the A99 with the 24/2 sony/zeiss, 35/1.4 sigma art and the 50/1.4 Sony/zeiss and I can cover about anything. Nice site to!

          3. They should! I think it’s critical for them to provide this service and help build their reputation.

          1. Sony A99 is mirrorless(SLT). And from my understanding uses the same sensor and processing(11+7) as the a7 series. I recently started shooting with the A7r as my landscape camera and it has AWESOME IQ, although I think the build feels a bit cheap to me. I also rented the Nikon D810 with the Sigma 35mm 1.4 lens for a week to try out and it was a great camera but I could see nothing from the images that made it superior, and I printed images(24x36in) out side by side and stared at my monitor till I got a headache. It comes down to the lenses you use more than anything. I have heard the rumblings online about the 11+7 compression and seen people post photos showing the issue but I have never had it affect my work. I dunno, maybe I’m just not critical enough?

          2. 11 + 7 = 18

            Sony must be better if we’re judging purely by the numbers then. MORON!

      1. Anton is talking as if a robot were controlling the camera, looking at the data objectively rather than being a sycophantic suckup that invokes argumentum ad populum into discussion

        Reply

          2. It wasn’t a counter argument; the original was fallacious, it needed no counter; I was simply explaining “the person behind it” is irrelevant when discussing cameras objectively

      3. You’re looking at 800 px wide images that have been compressed down to 8 bit and sharpened by a factor of 8X. How can you tell anything from that ?

        Reply

    3. you have used this 11+7 argument in every chance you get to say it… even when its not relevant. You are really getting boring now.

      Reply

    4. While I agree with you on true 14 bit, I disagree with “No professional in their right mind…” and pretty much the rest of your post. I use both an a7R and a6000 alongside my Nikon D810 bodies and lenses professionally. Not once has anyone ever questioned my choice of camera nor has it cost me a single sale. What I use depends very much on the subject and the assignment.

      Reply

      1. Yes, but you actually shoot stuff, Berlin merely trolls. He stated but the other day that video uses no compression…………

        Reply

      2. Who puts down a Nikon 810 to use a Sony A7r? If you do you’re not looking close enough.

        Other than showing its weaknesses I have not found a photographic reason to pick up the Sony since I switched to Nikon. And I was a NEX7 and A7r shooter from each of their releases.

        Reply

          1. This is RUBBISH spouted by people that don’t get large, high quality prints. Likely the same bunch of people that look at 8jpg photographs on their crappy TN LCDs. This is the trouble with digital photography, few prints are made

          2. There she blows! Nothing good was ever produced before the Hasselblad scanning back according to you BOB!

        2. When weight, size and nimbleness trump everything else. It all depends on what you do. For example, when scrambling up 7 miles of boulders in Torres del Paine, I opted for an a6000 with Sony Zeiss 16-70.

          Reply

          1. For those that don’t want to buy gear based on laziness and personal weakness, I suggest you join a gym for a few months

        3. Well, obviously not a camera club hobbyist like yourself. After all, the chairman has standards and his appearance to consider.

          Reply

  4. Too many trolls in the comment section. I really appreciate it that Sony launches its Pro Service. A big step forward!

    Reply

    1. This message paid for by the “United Trolls of Sony” a division of Sony Inc.

      Our motto – “We’re werking hard to defend the reputation of Sony instead of just fixing our faulty products. Anyone that byes a DSLR is a looser”

      Illiterate fanbois.

      Reply

      1. Anton please stop trolling. You are a broken record. You remind me of those crazy people that love talking conspiracy theories and luminati . Please stay on the other websites where you praise the other companies for 14bit. Ps my Sega Genisis is 16 bit but the images it puts out are really pixelized, what should I do? I mean at 16 bit shouldn’t it be better than nikon?

        Reply

        1. Sorry I keep raging everyone. Its just that I have a passion for 14bit, I long for it and the fact that Sony cant feed that hunger is extremely off putting to me. Plus sony doesnt offer ccd 🙁 Sigh im going to go back to my d700 and m8 paired with my alien bees b400. It seems to give me pro results and the 14 bit files fly off of the cpu monitor. When sony adds a ccd sensor,14 bit raw,and a selfie screen the a7x ill be back.

          Reply

          2. Your right but its 14 bit goodness has me at “click” I must have been drunk on all 14 bits that I thought was ccd. Anyway 14 bit and ccd are superior and pros should stick to them. FYI My m8 out performs most cmos cameras out now Including the a7x,5diii, and pentax 645z.
            CCD…ya later

          5. I don’t get it.
            Why don’t you just throw away your Sony gear and shoot 14 bit and stop bothering us.

  5. Sony is the greatest, we need to get rid of these complaining trolld. Theres no problem with the compression of sony images. The a7r take better photos than leica with the a ame lenses in most cases.

    Reply

    1. They have such a terrible service that they can advertise normal customer service as a “PRO support programme”. What does that tell you? It is amusing to say the least

      Reply

        1. To my knowledge, both canon and nikon will do free cleanings. They even offer this at photography events. Expedited repairs? Canon repair cameras here within 24 hours, it doesn’t have to be expedited, that’s my very point. Loaners aren’t required because unlike sony, you get the camera back within a very short space of time. The repairs are typically 35% cheaper than sony and they hold greater stock to begin with so again, I repeat:

          They have such a terrible service that they can advertise normal customer service as a “PRO support programme”. What does that tell you? It is amusing to say the least

          Reply

          1. Again, you are clueless. Nikon are pitiful, no free cleanings and weeks for major repairs. Canon are by contrast superb, usually within the day for routine stuff. Call the right number at Sony, get a loaner next day, shipping paid both ways.

          2. I rephrase, nikon in my area do free cleanings if you ask nicely. At this point, I think you’re missing the point altogether

          3. Here’s my experience so far. 3000 clicks and my Nikon has zero dust on the sensor. I’ve had to clean the mirror a few times though. Sony sensors need way more frequent cleaning or the dust issues compound the 20% resolution loss due to astigmatism.

            For a mainly prime user that switches lenses often the Sony was a drag.

          4. Good god, more crap from you, does it never end. Prey tell, when out in the field, how easy is it to clean than Nikon sensor? Umm, that’s a tough one without the silly A/C adaptor isn’t it – dingbat!!!

          6. Try getting it in a timely manner, I wouldn’t have to mention this if you actually talked from experience.

          7. Sony customer experience is typically slower than Nikon and Canon. An experienced person is only too aware of this fact

          8. Rubbish, you can actually call a Sony manager in CA if you apply a little initiative, try that with Nikon. Canon are superb!

          9. You’ve only taken 3,000 shots in the past 6 months with that D810. Well, its official, clueless-weekend-hobbyist-camera-nerd you are.

          10. I haven’t had much experience with Nikon, I’ve had numerous friends use them and they were happy. They were quite complimentary of the customer service.

            I’d invested some money into canon, although I wasn’t a complete lover of their sensors (I do think they’re underrated though, there’s more to image quality than dynamic range), the cameras felt comfortable to me and the lenses were great in my opinion. I too rarely got any dust on the sensor. I used a blower occasionally and shot at a low aperture to check.

            Sony fanboys will argue of course but I’ve heard nothing but bad from sony support. I’ve even contacted sony myself saying I plan to invest a semi large amount of cash into their system (about 15k euro to start with) and they weren’t willing to help. If they aren’t interested in the carrot, why would they want the stick? I simply wish another company made the a7 cameras at this point. I’ll still get the a7rii probably just because there’s not much else to choose from in that size

          11. Really, you are this dim? You cannot find the contact info of “someone” with influence at Sony? If you are so inept that you cannot complete these simple tasks then you have no business in the business of photography. After all, photography is all about lateral thought isn’t it!

          13. For someone who “claims” to be an experienced “photographer” you’re a little lacking in lateral though aren’t you Bob – that makes me wonder “IF” you are actually a photographer at all BOB!

          14. >I’ve even contacted sony myself saying I plan to invest a semi large amount of cash into their system (about 15k euro to start with) and they weren’t willing to help. If they aren’t interested in the carrot, why would they want the stick?<

            Yeah, you don't come off like an entitled pompous a$$!

          15. Sony get around being sued with “Any Dispute Resolution Proceedings, whether in arbitration or court, will be conducted only on an individual basis and not in a class or representative action”

            Neat trick huh? Disgusting company

          17. Nikon quote from website

            Nikon is making available to all owners of D600 cameras (even if Nikon’s product warranty has expired) this customer-service measure, which includes the inspection, cleaning and replacement of the shutter assembly and related parts of your camera, FREE OF CHARGE as well as the cost of shipping D600 cameras to Nikon and their return to customers. In the event that after this customer service measure has been performed, dust particle spots are still visible in your images, please contact Nikon Customer Relations by phone at the number indicated below to discuss your concern. If appropriate, Nikon will either replace your camera with a new D600 camera or its equivalent model.

            Meanwhile, sony won’t recognise any faults at all

          18. Idiot, you’ve NEVER even tried to use Nikon service have you. Ask ANY pro how good your UK Nikon service isn’t.

          19. In Britain, umm, well I know that’s BS. Your points are easy to miss try cutting back on the sarcasm maybe!

          20. I said in my area, I didn’t mention Britain. Perhaps you speak as aggressively to them as you do to me, that’d explain why they aren’t willing to help

          21. No issues at all for Sony service, they didn’t require stern communication, they listened and stepped-up on the service, first class. You on the other hand require a different mindset, you “think” you are alpha-dog, but I see right past your pompous wedding-shooter rhetoric, heard it all before – the excuses too!

          23. Idiot, go lookup troll, that would be YOU stiring up crap just for the hell of it!

      2. NOT truth my friend. I just use SONY. Support for my A7r and A6000. Their support is second to none! Camera parts come to me next day !Free of charge! by FedEx. Person I was talking to was very knoligible and highly professional.

        Reply

        1. I gotta get the number you’re calling. That is a world different from my experience. Seriously, post it here.

          Reply

        3. Sorry but Sony is behind Olympus.

          Got a problem with my body, called to Olympus service and they organized a swap on-site, two hours later DHL carrier came to my location with a package where was a new E-M1 and assistant packaged my E-M1 to same box. The carrier gave a receipt and drove away. That was Tuesday. On Thursday morning I got email that Olympus had serviced my camera and shipped it, on Thursday 3:45pm DHL carrier came to my studio with package with serviced E-M1.
          Olympus wrote in the email that I can return the loaned E-M1 in 2 weeks after receiving my camera.

          That my E-M1 (second body) went in three days through Europe to Olympus service center in Portugal, got serviced, tested and polished and shipped bag in less than 72 hours. And all that time I had new body to be used.

          And person who I called, she didn’t even question anything, she just toke my name, my current location and told estimation of the pickup.

          I haven’t dealed previously with Sony support, but I know few who have and they didn’t really much praise that support.

          A “Free of charge” can be unheard in US, but in Europe it is very common practice because consumers rights are protected by the government. You don’t pay extra to be important customer, you are important customer. Not even Canon or Nikon has managed to provide similar support anywhere else than in Olympus or similar huge event where they have own support on site.

          Reply

      3. You too have no idea. Ever tried calling Sony and getting some pro-support? It’s actually very easy to get pro-support from Sony, just apply a little logic as one does when one actually goes out and shoots stuff for a living (hint, stop talking to the organ grinders monkey).

        Reply

  6. Now someone will call you by your first name; and then politely tell you it is not covered by their warranty!

    Reply

  7. So, I received the welcome packet. The odd part is that I’ve yet to pay the program fee.

    Overall, first impression is that this program is really half-a$$ backed at this point: it took several months to get any response, then someone called telling me the application was accepted and they were going to call me back with additional details to to take payment within a week, then over a month later when no one called, I reached out back to check the status and was told they… (wait for it, this is a bit crazy) … couldn’t figure out how to bill me for it yet. Now the welcome packet is here.

    Although I’m optimistic that they will eventually sort things out, first impression is that this program is anything but “PRO”.

    Truth is I hope I won’t have to use it much, if ever, and the cost is essentially nothing for a bit of an “insurance”, especially when compared to the $$ I have invested in the gear, but the experience so far is just somewhat disappointing.

    Reply

    1. Odd. Sony is usually pretty good about over promising and taking people’s money.

      Reply

  9. Would they offer special request repairs… Replace my nasty wobbly a7R mount with the more robust a7II mount? That’s all I want for Christmas Santa… that’s it.

    Reply

  10. It’s so patetic to offer a pro service for A7x with plastic mount. Sony would have kept this mount design if not be forced by a third party supplier to change the design.
    Wake up it’s only a box on a application form that Sony as to check to be considered a pro level supplier.

    Reply

    2. Well, still better than not offering warranty repairs for oily D600 shutters for a year….
      Or all the front- and back-focus issues at the other dSLR company as well…
      So we can play that game too. But what’s the point?

      Reply

  11. After reading the FAQs it’s obviously not a pro service. Ok yes you have to provide Sony with proofs that you is a pro but the service you get from Sony is certainly not pro considering what I have experienced from other camera makes imho.

    Reply

  12. Where’s the European application link? This is only for the US.
    Anyone had a chance of getting this work for EU?

    Reply

    1. Please mind I said EU, because the link for “europe” only counts for residents in Germany. Read the conditions. This title is misleading (yet again)

      Reply

      1. More brain-dead advice, just get inline and wait two weeks for the EU sheeple service. You really should stick to a subject matter you actually understand, Sony policy/gear/photography certainly aint it boyo!

        Reply

  13. Where can I find the excluded gear list? If it’s including only the new stuff it’s clearly aimed for Canikon who have or think to change ship. It would be a punch in face for all the loyalist who keep using the older gear.

    Reply

  14. Canon state directly in their documentation that you are entitled to a free sensor clean; furthermore, warranty is different depending on what country you’re in.

    EU law is complex; one two year clause for faulty goods (not just electrical items) is 1999/44/EC. In the UK, there’s a 6 year guarantee if the item breaks and has been used reasonably. For example if you own a computer, turn it on once a week and on the forth year it breaks, you are entitled to a refund, replacement or repair. If the repair doesn’t suit you, namely they say it will take a week and you need it back within 48 hours, you are entitled to seek a refund or replacement. If you have left the laptop outside in the rain for years, it is unreasonable to expect a refund or replacement

    Reply

    1. Further information to make you laugh at Sony…

      Found in their EULA…

      “Any Dispute Resolution Proceedings, whether in arbitration or court, will be conducted only on an individual basis and not in a class or representative action”

      In other words, by agreeing to a mandatory update, you signed away your right to a class action lawsuit. If you live in the United States, they can actually do this

      Reply

          1. You claimed to be a MENSA member, or was that more BS – I guess it was! Sad…….

          2. The only person to have typed “Mensa” or “MENSA”, is you. I just typed ctrl-f “mensa”. You are crazy

    2. In many scandinavian countries the consumer law gives a reasonable and expected warranty time. Like manufacturers can give that computer 12-24 month warranty, but typically warranty is by government opinion the expected device lifetime, in computer time exactly around 5-10 years.

      With washing machines etc the warranty can be extended up to 10-12 years as it can be expected to be used so long, but still manufacturers often give just 12 month warranty, and people believe so.

      And as well consumers are entitled for acceptable repair times (like one week for phone or computer) or replacement at the place (baby products like baby carriages).
      Each product is typically placed to four different categories like A, B, C and D. The A category is product that needs to be replaced or fixed on that day. Example that baby carriage is A class. Computers and other home electronics falls to B or C category where it is couple days or a two weeks at max. And the D category is luxury products like shoes, cloths etc where there is a month period at max (becayse you are expected to own more than just one pair of shoes or pants etc). And often every replacement, return etc needs to be free to customer, meaning every cost it takes to consumer to return the product needs to be refunded. Meaning if you need to drive to post office to return the product, you can request refunding the costs of the gasoline for your car. Same thing with all the call support bills etc, you can refund them.

      Reply

      1. Yeah this applies to most of Europe (it’s about the only benefit of being a part of the EU). It sounds like scandinavian countries are slightly better though, cool! Thanks for backing me up on this rather than simply trolling like the others. I find it sad that Sony sell extended guarantees even though they aren’t worth the paper they are printed on

        Reply

        1. THEY NEVER SAID PRO SUPPORT WAS AN EXTENDED WARRANTY YOU DUNDERHEAD. IT’S PRO SUPPORT. IF YOU WERE ACTUALLY A ***PROFESSIONAL*** YOU WOULD UNDERSTAND THE SUBTLETY IN THIS!!!!!!

          Reply

          1. I didn’t say it was either. What I wrote was written in a new sentence, new paragraph, and in a new post

          4. Yet here you are, day after day, checking these posts and commenting ad norseam.

        2. Good grief, you are a really dim hobbyist. After reading your replies here it becomes blatantly obvious why Canon, Nikon & Sony place restrictions on who they’re willing to admit into their Pro Support Programs. It’s not an extended warranty program, you can buy those from Curries if you really want one!

          Reply

          1. Where did I say extended guarantees are the same as a pro support programme? I did not

        3. Can someone quote this post as to where I said extended guarantees are the same as pro support programmes? I’m pretty sure I didn’t.

          “I find it sad that Sony sell extended guarantees”

          This regards the post above mine

          Reply

          1. None is interested in your irrelevant ranting. But we would love to see some of your professional produced photography! But that aint gonna happen is it sparky!

          3. Obviously you never studied art & photography judging by the lack of product in your portfolio!

          5. Stop picking on me, I’m a MENSA member with a Phase back and a 156 IQ (but the IQ was measured using Sony’s lossy 11=7 compression scheme).

        1. So when your PhaseOne back goes down, you call the EU for warranty service or its a lawsuit………..imbecilic comments once again.

          Reply

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