Fujirumors was the first site to talk about it (thanks to FR-readers who shared the information in the comments and via email)… and, even if there is no official statement about it by Fujifilm, I believe that the information shared with FR is correct: on newer X-T1’s the d-pad buttons are improved.
Go to minute 6 and listen to the beautiful clicking when openbloom presses the d-pad buttons. He is one of those who replaced his X-T1 with a newer one because of the light leak.
“I was comparing the new X-T1 with the one I was returning, and there is a defintite difference between the buttons. Hear that clicking? Now, the other one I had wouldn’t hardly click at all. […] I was fine with the buttons before, and all I can say is that I’m much happier with them the way they are now!”
12 Responses
My D-pas buttons do not click like that. There is definitely a difference.
And Fuji continue to Beta test their latest and greatest using their flock of loyal fans to spend their hard earned on betaware. Next we’ll hear about how great Fuji are because they not only ‘constantly improve’ their products with new firmware but hardware also.
Don’t forget that this way they also give you the chance to say how bad they are… đŸ™‚
The Canon 5D Mark III also had a light leak issue. What matters most is how a company responds, and Fuji has responded promptly and admirably, IMO.
A lof manufacturers seem to have minor hardware issues such as these. Most fix them in later production runs and then deal with the ones in the wild. Fuji seems to be handling this fine as they acknowledged the issue and are fixing the units.
Just to name a recent few off the top of my head:
– A7/A7R, light leak
– 5D III, light leak
– D600, disaster
Because no other camera company has put out products that were less than perfect. . . . haha
On the other hand, which company do you know of that fixes their products when called out by their consumers? Ah, yes. Outside of Fuji, I haven’t heard of them either.
So the question is from what serial number is Fujifilm shipping the new improved D-Pads? Does Fuji Rumors have any juice on this information? I am looking to buy an X30 if it is released in the next month, or the X-T1 if no X30 is forthcoming, so I would like to get a serial number with a good D-Pad. Cheers.
Anything above 41A05201 has the light leak fixed as you know, and the one in the video is 41A06*** so from there on at least you know the buttons will be fine, but it’ll probably be o.k. in both cases.
FWIW, I spoke to a tech at Fuji USA yesterday, basically to get the ball rolling on sending them my 2 X-T1’s to repair the light leak issue.
I asked him if they were going to replace the buttons, because I had read on here that people were reporting their buttons had a better clicking-feel to them after getting them back from Fuji.
He said “you’re the second person to ask me that today” and said that the piece they replace in the camera likely makes the D-pad buttons stick out more to give them a better feel, hence the reports.
I’ll report back once I get my bodies back. I hope he’s right!
I just got the same information from Fuji USA also. No new buttons?
Maybe they are right about the repair install makes them stick out a little more. Everything went OK with the call very professional and organized.
This speaks well for the X-T2 that is sure to follow in the next year or two. It is great that Fuji is so responsive to customer concerns, but did anyone doubt that the X-T1 would be without flaws out of the gate? Look at their other models – X100S, X-E2 – they only really seem to offer a refined user experience in the line’s second generation. Sure, every company refines is process along the way but, as a relatively new player in mirrorless, this is especially true for Fuji. It should have been expected that the X-T1 would have its limitations, some of which can be seen directly from the spec sheet. Expect the X-T2 to come with the following:
1) no light leak
2) better, more tactile buttons
3) refined ergonomics (poorly placed fn buttons)
4) improved sensor
5) improved processor
6) improved autofocus
7) 1/8000 shutter speed
These are exactly the kind of user experiences that made Fuji’s early models frustrating and their successors a joy to use. If we receive these upgrades in a year or two, along with improved video capabilities, I will be the strongest supporter of Fuji and first in line to buy the X-T2. Let’s see it, Fuji!
I bought a X-T1 2 weeks ago and the camera is great except the D-pad buttons; I hated them. And then I noticed the light leak and contacted my dealer. They swapped my camera for a brand new one (I had a low serial number on the first, now a much higher number) so I didn’t had to be without my camera. The light leak is gone, but also the D-pad buttons are definitely different. There is really a click and they very responsive. Great service of my dealer (that’s why I don’t buy via the internet but at my local stores).