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Readers question: How to improve the comment system.

Good Morning!

Before to start into the new week with news and rumors I have a general question about the 43rumors comment system. Currently I have three major problems to solve:
1) Spam filtering: Sometimes good comments get marked as spam by the wordpress aksimet spam filter. And I have difficulty checking for good comments in the immense full spam comment container
2) Moderation: I have to manually approve comments and sometimes I am busy at work or at home and some comments may be displayed many hours after they have been written
3) Identification: Some people is having fun using real name from others to write comments. And that creates a lot of confusion

There are three possible choices to take now:
1) we keep things how they are now
2) I allow members only to write comments (but many may don’t want to register on 43rumors to write a note)
3) Install a software like Disquis which is used by plenty of websites and where you can login with your social accounts like facebook and twitter. Or you make a Disquis account.

I would like to hear your opinion on that. Thanks!

[poll id=”181″]

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123 Responses

  1. I use Disqus on quite a few sites to comment and I find it very convenient. Just wish it could load a bit faster.
    Also, users wouldn’t need to register specifically on 43rumors to post.

  2. would be nice to have 2 but still the possibility to comment like now so the regulars have their comments up fast while casuals like me can use the commenting like it is now.

    though I dunno if that could be done so I mainly vote: 2

        1. So of course all the witty/intelligent/interesting comments with this name are from me and all the boring and stupid ones are from him.

  3. My comments were blocked many times for (I think) no specific reason. Plus at times someone used my name to post nasty comments. So I guess tha 1 is not ok as it is. 2 or 3 would be, I guess…
    (plus, if possible, a function for recovering old posts by a given user…)

      1. Admin: Please, anything but keeping things as they are. One of the greatest things of this and associated sites is the strong community that is being built both by you and loyal readers/commenters. I’m one of the people that have had trouble because some prankster decided to post using my name, creating unpleasant situations that frankly, have caused that I participate less on this community – creating an online reputation takes a long time, only to see it ruined by some stupid fella.

        I believe that if anyone can’t take 5 minutes to create a login, then, maybe what he/she had to say was not that important to beging with.

        Just my 2 cents. I hope you and this site/community the best. Maybe these are the pains of growing, and its time to take action to correct what is wrong.

        Also, if I may: we should have like a “like/don’t like” system, so that the community is self regulated – troll posts are quickly removed that way. That seems to work on other sites.

  4. I prefer to have the option to comment without a login. If a login is needed, i’d prefer one without any connection to facebook or whatever. At least have the choice to connect using the facebook login or using an additional special login for this website.

  5. Require a login is the only solution IMO, but please dont use login thru FB.

    You’d get rid of a lot of junk by requireing a login, people wont be able to post with other people’s nickname and the moderation would be a lot easier as you can block users. You’ll loose some comments, but gain a much better forum. You should also require a confirmation mail from the mail a user register with as it makes multiple accounts more timeconsuming to set up.

  6. Incorporate the Disqus or Livefyre commenting system.

    If you don’t like those options
    – Add email notification if someone responded to a comment I posted.
    – “In-line” replys. Basically, when I click ‘reply’ open a text box directly below the comment instead of scrolling the page all the way to the bottom.
    Those are what I can think of now. If I think of anything else I’ll edit it in……………oh wait….
    – Allow comment editing.

    That is all.

  7. I vote 2 too.

    This site is going strong, you don’t need anonymous posting – nobody does that. What you need is anonymous information, but keep that separate for email. Regards.

  8. I do have a Twitter account and I registered here anyway, but still I’m on this forum from my iPad and without logging me in (too lazy). As JShaw wrote, I’d like to receive email notifications when someone replies to one of my comments or tags me. I’d like to have a “remember me” option, when I connect to 43rumors, or even better an option which allows me to stay logged in.

    1. So, for the pool, 2, with the above written suggestions. Anonymous trolls can sometimes be funny, but most of times are offensive and not funny at all.

  9. 2 .
    Prefer the early type that you have few second time to check the comments before it get post .
    I’m using i phone so sometime might miss type something as most of the time I comment while I’m outside somewhere .

  10. I really dont like the current situation, so option 2 or 3 would be my preference. If people dont want to register/stay anonymous, please let them stay away. Its nice if you know abit about the person behind a comment, for example a link to his/her portfolio or even justhis/her face.

    1. oh god no…

      this is a rumor site… rumors and gossip are exchanged everywhere by everyone… why do I need to know who the other is… what website, name, projects,… keep it as it is now. it´s so nice plain simple.

      I would not post anymore if I need to register or log in with social account. on the other hand I post very rarely, so maybe there is this difference between you Ulli who posts regulary and therefore wants some sort of community, and me who reads everything, post rarely, and likes it simple 🙂

      1. If I keep it like it is now I will need some trusted 43rumors members to help me in deleting spams and trolls comments. I will give them access on 43rumors wordpress just to monitoring the comments. This may be a quick solution.

      2. I can understand your point of view, but it is just that in the current situation alot of the “nonsense” comments is coming from anonymous posters(no offense). its true that the background info is not really needed, but still,i like to see, especiallly in discussing about certain topics, to see one’s work. Just my opinion.

        1. well, if the other person wants to share his work to proove or illustrate a point, he probably adds a link anyway… There are enough sites with pros, where you register and discuss things in forums.. 43rumors is different and for me very refreshing in its design.. there is no forum, it´s very fast living, after two days an article is “dead”.. if you need to register you lose quite a few commenters and it could get lonesome, because the time a forum offers is not given here.

          the other problem, both of you, admin and ulli, refer to, i do not know how big the issue is… I only see the moderated site and didn´t think much about trolls or nonsense… I skipp those comments pretty fast anyway..

          if admin wants to answer: how many comments an article do you delete?

          1. my comment got lost, so again:

            I read them, and lauged 🙂

            To Admin:
            Since there are only a few, and if half of them are comments like the ones from Schweinchen Dick, I wouldn´t worry that much… I appreciate your effort in setting up, maintaining and fueling this site, I know it´s your baby, but from father to father: let your babies live 🙂

          2. yep. I like to have well argumented comments and not just “i hate that” or “that is stupid” or other massive use of badwords 🙂

          3. well then, where´s the problem 🙂

            And because you just deleted every single comment of “Schweinchen Dick”… do you refer to comments like his as troll or nonsense? If so, then there wasn´t even a problem in the first place… he had a very fine humor in my oppinion… I love to read that.. even if he´s not always on topic, but i mean… what the heck, at least he´s funny 🙂

          4. Registering is only one time work and doesn’t take that much time while this current anarchistic commenting wastes lots of admin’s time and still it’s half the time total mess because of all these fucktards in need of Singaporean style disciplining.

  11. Option #3 is only for good for data mining and profiling, so no thanks.
    Option #2 is acceptable, but may be inconvenient.
    Option #1 is a merry fish market that’s not for everyone.

    I never announce publicly how I vote. 😛

    1. That was supposed to say: Option #3 is only good for data mining and profiling, so no thanks.

      For Pete’s sake, admin, an Edit option would be nice and will contribute more to a peaceful forum environment than the implementation of any impositions, most of which raise privacy concerns.

      1. There was one occasion that my email address was appearing in the prefilled boxes on other users computers & that did worry me.

        1. same here.
          Well, actually, it’s only the address, with no password, so there would be no way to enter your email address anyhow.
          But sure you would be “recognizable” by ppl who know you outside of here.
          But yes, system needs to be improved…

  12. I voted for 2-so atleast i can ignore some trolls, when they use the same name.
    I dont want to connect to fb or any social network- so 3 is not an option for me.

  13. I voted for 2….. the trolls are out of control on this site.
    Not only were they using my user name. Apparently your site was offering up my email address as well…… That was really unacceptible. So yes do something.

  14. My name is used here oike theres no tomorrow. It happened when I was homer only and when I changed it to true homer he changed it too! I vote two. If someone want to he a part of the discussion then join up. Tbe eay it is any random hater can post a comment fairly quickly, with number two making them go through the hassle keeps the majority away.

      1. Never quite understood that +10000 thing. +1 means adding your personal vote to a statement, hence +10000 implies that you presume to speak on behalf of 10000 other people.

        As for the jonathan’s statement: +1. 🙂

  15. WOW – I am surprised to see that 1) is the most voted for option!!!

    I would say that the comments system here badly needs to change. Would prefer option 2 but option 3 is OK too.

    Thanks again for the site Admin!!!! Hope your new baby is doing well !!

  16. No Disqus, please. Like most other comment systems, things like Ghostery block it, for being a pervasive tracking tool and an invasion of privacy.

    Registration is fine. Just make sure to blacklist the throwaway email domains from services that give you an email and an inbox for 10-15 minutes.

  17. It appears that Disqus is being voted down under the false assumption that it requires a social network account. It does not – an email address + userid/password suffice.

  18. My by far biggest gripe with the comment system is that “Reply” button is wrongly located on the top of the comment – not at the bottom.

    Disqus/Livefyre/etc are nice but slow to load and occasionally fail completely. They are also kind’a wanna-be social networks, what really obliviates any potentialy advantages I have hoped for: you can’t find your own comments, you can’t find the replies to them, there are no links or bookmarks to the comments. IOW, the comment systems unfortunately designed for the “write and forget” type of sites, e.g. the “social” sites.

    One of the simplest yet well working solutions I have seen is the (new) MacRumors.com: the message board is used for the comments in the newswire. You can comment either in the newswire or on the “News” board, back-end is the same and comments would appear in the both. Pros: you can search comments; comments have permanents bookmarkable links; newswire can be views as a plain message board too.

  19. I think the site would loose a bit of its flavour if it were members only. I quite like some of the cheeky comments. I do not like the use of bad language and I ‘try’ to avoid personal derogatory remarks as I think others should also do. Also, the instant comment, from a visitor might be food for thought and will possibly go by the wayside if its members only.

    I find it strange that a member who is logged in can have their id used by another person. The basics of standard blog programs should prevent this. They could also prevent a duplicate to a registered but not currently logged in name being used. There is something fundamentally wrong when members names can be used without a password.

    The spam filter could be set to ignore checking a registered user. Then set to filter some of the bad language, derogatory terms and racial comment from unregistered users, who could still comment rellitivly freely. Registered users could be subject to raised complaints from other registered users, because what is acceptable in one place or by one age group may not be acceptable by others, but it is kept in the family as much as possible. The lowest denominator should apply.

    I would like to see it fundamentally as it is now Encourage membership and logging in. Members having few limitations but being monitored by their peers and deregistered as a last resort. Make all registered user names unavailable for non registered users. (this also means that members could not comment without logging in) All non members should have their comments filtered for language, racism, etc and limit links to 1 or some such thing.

    This would maintain the flavour of the site and curtail the nasties but it would not stop them entirely. At least we would know that any comment from a member actually came from them.

      1. See? That’s why this site needs some form of registration in order to make things more civilized. It is ridiculous that we have to watch our backs because some bored troll might steal our usernames and make stupid/nonsense comments…

    1. I have been reluctant to sign in as a member, not having sufficient confidence to put my details in at this point, particularly when my email address was appearing on others prefilled boxes.

      Jim, I had to go back & check it was you discussing wine in cooking. 😉 BTW, I am the Ross west of Sydney, as another did appear (being a common name) unless it was just someone using my name. Maybe a members sign in might be a good option with visitors comments possible too, but with some sort of moderation.

      Editing the post (within 3 minutes) would be really appreciated, because of typos, but sometimes a statement once seen in print might just need to be rewritten (quickly ;).

      1. I just went and checked I turned the oven off. Yes, its not me causing the heat.

        If you put your mouse cursor over my name and it gives the 43roumors link it is from me, If it returns nothing IT IS NOT from me it is fraudulent. I accept responsibility for what I post but not for fraudulent posts.

  20. I like the way it is now. I’m already a member on several other boards, and don’t want to register and track another membership. I also use Diqus for some work-related activity, and don’t want to tie that to my personal life. Also, as someone mentioned, there’s the tracking piece that orgs like Disqus are trying to build into a business for their own profit.

  21. Admin. You made the vote open. The village dolts have voted to continue being village dolts and move to your village.

    I think if you talk to them in strine you may get a reply. Also there is a distinct case of schizophrenia among the village dolts, even having multiple cases in one body.

    If you put your mouse over the user name you will see if it is from me. No link back to this site means a fraud entry.

    1. Well JimD as you also said, I like the open comment system too.
      I don’t mind the “trolls” coming by every now and then I’m not bother by them and I don’t have long toes. I’m a registered regular at DPreview and at several other fora, all under the same alias.
      I don’t neccessarily want another account for just some random commenting or discussions. It’s fine as it is.

      1. I said I liked it but it was heavily qualified. The addition of humour is great but bad language, personal denigration racism and using the login of others is not humour.
        There was humour prior Billy Connelly. He’s ok but not here.

        Don’t forget any comments from me are only valid if putting the mouse over my user name gives this web site. If not its a fraud.

        1. Well just ignore the obvious idiots. That means everybody that is to narrow minded to accept other peoples view, the obvious Pana only and Oly only lovers. We are a m43 community and should tolerate each others choices. And we also have to accept there ‘s people around that need other stuff than (m)43.
          People acting as the messiah of 35mmFF or (m)43 bringing salvation to others should be identified and ignored just don’t comment on them and they will loose interest.

  22. Identification is IMO overrated. Regulars that have a valid login often start thinking that they can get away with writing things that anonymous writers wouldn’t.

    My suggestion is some kind of delegated moderation. Moderating a site can be overwhelming, so getting a few people to help you with moderating comments could be a good idea.

    1. some kind of internet point system, like reddit or slashdot for example. It is democratic and does speed up comment reading, plus is gives you points! Points man, w00t!

    2. Rasmus. “Regulars that have a valid login often start thinking that they can get away with writing things that anonymous writers wouldn’t.”
      I think you have that backwards.

      If you put your mouse cursor over my name and it gives the 43roumors link it is from me, If it returns nothing IT IS NOT from me it is fraudulent.

  23. I don’t want to be part of FB so no disqus for me – just plain ID. Find a second one if you don’t like to divulge the first.

    Additionally trolls play on anonymity to display RACISM, a contemptible crime according to the EU laws.

    So yes, one will need some moderation in addition, but lets weed out the most obvious cases from the beginning.

    Poor white trash looking for revenge, because of the failures of the Leading Country Educational System – LOL!

    1. Amalric: In disquss, I believe you can choose to have your own login, or use FB, but note, you’re not required an FB account. You can have a disquss login and that’s it.

    2. If you put your mouse cursor over my name and it gives the 43roumors link it is from me, If it returns nothing IT IS NOT from me it is fraudulent.

  24. I would suggest a mix solution, if possible. Opt for 2 and simultaneously allow unregistered comments that by default would have Anonymous as name and be subject to approval before posting. This would benefit everyone, I think. Anyone not willing to register can post, cannot take others names as his own, and has to wait for approval… but still gets to post. Registered members have the right to an identity, and immediate posts. Easier said than done, right?

    1. The system should allow that to happen. WordPress is used on many sites. However being a voluntary site run by admin I am sure he does not want to be on the go 24/7 vetting posts.

      Also the speed of interaction is one of the attractions. having an argu.. discussion, in real time is great. It dies and is pointless over several days, it may have been pointless in the first place but its fun.

      If you put your mouse cursor over my name and it gives the 43roumors link it is from me, If it returns nothing IT IS NOT from me it is fraudulent.

          1. Admin, as JimD adds “If you put your mouse cursor over my name and it gives the 43roumors link it is from me, If it returns nothing IT IS NOT from me it is fraudulent.” we do not see your sign in ‘admin’ linked & that can be hijacked by anybody without the rest of us knowing it is actually you. (Yes, it is me, the Ross west of Sydney). The ‘edit’ facility would also be greatly appreciated.

      1. That is a valid point, if anyone wants the immediacy of real time posts, they should register. If they not, they would have to wait. It seems a balanced alternative.

  25. “3) Identification: Some people is having fun using real name from others to write comments. And that creates a lot of confusion”

    IMPORTANT: This is not just people “having fun.” There’s something going on with your comment system that (sometimes) causes another’s user’s name to be pre-filled when you click the “Reply” link. Sometimes I delete the pre-filled name and replace it with my own; other times I just go ahead and submit my comment.

  26. registered users only to ISP email addys
    complaint flag to each post,
    then you just deal with complaints you dont have to read it all on the moment

  27. User only comments are OK for me, dpreview style. It’s not that hard to make an account. Also, restrict replies to original post only, also like dpreview, it would make for much easier reading.

    @admin

    Ever since I’ve tried to make an account using this name, I’ve been unable to access it and I haven’t seen anyone posting under this name – so that account has been obviously created by me. Please delete user “Miroslav” or send me a new password to the e-mail, so that I can finally become a regular user :).

    Besides, at one point of time, my e-mail domain started to get blocked by the comments system and every comment required moderation. That’s why I stopped entering it. That’s only happening on 43rumors. On mirrorrlessrumors and SAR I don’t have those e-mail domain problems.

  28. The only change I see necessary would be to place the reply button under the post rather than above. For some reason all forums I use have the reply button under the post, this is pretty standard, so when I come here I pretty much always make the mistake of replying to the post under the post I want to reply to and it often makes no sense.

    Thanks!

  29. I would go for option (4): more efficient spam filtering. You can use WordPress Hashcash which is astonishingly effective, combined with something like AVH First Defence Against Spam or Bad Behavior if you wish (although in my experience Hashcash catches just about everything anyway, with practically no false positives, unlike Akismet). Apart from that, set WordPress to moderate first time posters (this is kind of like registration without the hassle for the user), and you’re done.

  30. Basically anything else than current situation would be better.

    Disqus would work in that it doesn’t need Facebook account.

    Maybe non registered user commenting could be retained in a way that those would be first automatically filtered for spam and such and then those getting through that would need approving or are delayed.

  31. I like it the way it is, but One thought if you could modify the Name field above. Instead of leaving it open, can’t a script be made to extract the first part of the e-mail address portion before the @ symbol. This would stop people from putting admin as their name, as only if they have an admin@something, could they do that.

    Also this ways should keep some people’s name safe, if they have an e-mail account like 3444724@gmail.com

    Just my thoughts.

  32. “The Disqus comment widget is written in JavaScript”

    “As with other embedded web widgets such as like buttons, the Disqus widget acts as a web bug which tracks a users activities, even when they are not logged in, across different sites that use the Disqus commenting system. Information tracked by Disqus.com, which may be disclosed to 3rd parties, includes pseudonymous analytics data such as a users IP address, their web-browser’s version and installed add-ons, and their referring pages and exit links.[15] Although this data is referred to by Disqus as “Non-Personally Identifiable Information”, such data, when aggregated, has been shown to be usable for de-anonymizing users.[13]”

    “Disqus has also been criticized for publishing its registered users’ entire commenting histories, along with a list of connected blogs and services, on the publicly viewable user profile pages.[18]”

      1. BIG Tick for boooo

        If you put your mouse cursor over my name and it gives the 43roumors link it is from me, If it returns nothing IT IS NOT from me it is fraudulent.

  33. ANYthing but Disqus. Horrible!

    So, #2, login for members.

    How about discourage the use of handles and require real names. That adds an element of accountability and cuts out a LOT of the bullshit instantly.

  34. I think the only real problem is ‘imposers’, anonymous people using the alias of an already registered user to cause confusion or discredit the person they are imposing.

    In itself, the anonymous posts add ‘sauce’ to the site, tho theres an inflow of trolls every so often.

    1. The problem here is people who hardly know their own language – the proper name being ‘Impostors’, and who *impose* on others on the basis of national arrrogance.

      Perhaps their IP addresses might be suspended for a while, the time they learn to live among more polite nations.

      1. Sorry Almaric, my post was supposed to go to the general post not under your comment.
        We must have reply and comment boxes separate. Its gone to moderation anyway, don’t know why.

        If you put your mouse cursor over my name and it gives the 43roumors link it is from me, If it returns nothing IT IS NOT from me it is fraudulent.

      2. Well, thanks for the correction. A small problem here is assuming people are native speakers and ignoring auto-correction on ipads, tablets etc.

    2. I agree Bart. The anons of the world often add flavour as well as reason and not always abuse.

      If you put your mouse cursor over my name and it gives the 43roumors link it is from me, If it returns nothing IT IS NOT from me it is fraudulent.

  35. Admin, you need to work on your survey design 😉 You’ve split the “change” vote into two camps, so even though a majority of voters prefer change the most selected option is status quo.

    I don’t comment often, but I think Disquis is a bad idea. If the login system makes your life easier, go with option 2.

  36. Your comment is awaiting moderation.

    Admin.
    I think you need to get wordpress to look at the nuts and bolts of the site. Many things have changed over some time and a lot of security and features have gone.

    Examples.
    When I first joined, after long use as a ring in, I managed to find out how to put up an avatar and did so. I had access to a page that I could get into that allowed this. My avatar along with many others has disappeared. I cannot access my page. I am sure that replys used to be entered under the comment that was being replied to. It helps to see what one is responding to.
    Security seems to be a problem when others can use a registered login and comments go to moderation on a random basis, this defeats the fast pace of the site and kills the almost instant interaction.

    Most of the things being discussed on this page should be handled by the wordpress software in a straight forward manner. There should be no need to make drastic rules that may see a fundamental change in the membership and flavour of the site.

    Also the voting for changes and site ideas must be open to logged in registered users only. Or you will get the trolls moving in to control over the members.

    If you put your mouse cursor over my name and it gives the 43roumors link it is from me, If it returns nothing IT IS NOT from me it is fraudulent.

  37. So you get internet connection in Callan Park.

    If you put your mouse cursor over my name and it gives the 43roumors link it is from me, If it returns nothing IT IS NOT from me it is fraudulent. I accept responsibility for what I post but not for fraudulent posts.

  38. What happened to the member Avatars? Mine disappeared and there seems to be no way of updating my profile to re-load it (using Firefox).

  39. 1 -> like it is now (46%, 381 Votes)
    2 -> members only comment allowed (31%, 260 Votes)
    3- > use Disquis (23%, 194 Votes)

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